Shipping & Returns at Vulkangear
On this page you will find all information about shipping, delivery times, shipping costs and returns at Vulkangear. We ensure fast and reliable delivery of your order.
Shipping Information
Order Processing Time
Orders placed on business days before 11:00 PM are processed and shipped within 1–2 business days.
Orders placed during weekends or public holidays are processed on the next business day.
Delivery time
The estimated delivery time is::
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Netherlands: 1–2 business days
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Belgium: 2–3 business days
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Other EU countries: 3–5 business days
Delivery times are indicative and depend on the shipping carrier.
Shipping costs
Shipping costs are always clearly displayed during checkout before you complete your order.
Indicative shipping costs:
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Netherlands & Belgium: from €0.00
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Other EU countries: depending on destination and weig
Shipping methods
Vulkangear ships orders via reliable shipping partners.
After shipment, you will receive a track & trace code by email.
Return policy
Right of withdrawal
You have the right to cancel and return your order within 14 days after receipt, in accordance with the European right of withdrawal.
Conditions for returns
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The product must be unused and undamaged
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Returned in the original packaging, if possible
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Personalized or custom-made products are excluded from returns
How can I return a product?
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Contact us within 14 days via info@vulkangear.com
- You will receive return instructions by email
- Return the product within 14 days after registration
Return shipping costs
Return shipping costs are at your own expense, unless the product is defective or incorrectly delivered.
Refunds
After receiving and inspecting the return, the purchase amount will be refunded within 14 days using the original payment method.
Defective or Incorrect Products
If a product is damaged or delivered incorrectly, please contact us immediately at service@vulkangear.com, stating your order number. We will resolve this as quickly as possible.
Contact
Questions about shipping or returns? Contact us via:
E-mail: info@vulkangear.com
Website: https://www.vulkangear.com